Entropia Central

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ENTROPIA CENTRAL

Privacy Policy

Last Updated: November 23, 2025

1. General

Entropia Central is committed to protecting your privacy. We do not collect or share any personal information beyond what is strictly necessary for the operation of our services.

Email Address

Your email address is required during registration and is used solely for:

  • Password reset functionality
  • Custom user-specified notifications that you choose to enable

We will never use your email address for marketing purposes or share it with third parties.

Cookies

We use cookies exclusively for authentication purposes to maintain your logged-in session with our server. We do not use any tracking cookies or third-party advertising cookies.

Analytics

We use Matomo, a privacy-focused analytics platform, to understand how our website is being used and to improve our services. Matomo is configured to:

  • Respect "Do Not Track" browser settings
  • Anonymize IP addresses
  • Store all analytics data on our own servers (not shared with third parties)
  • Not use the data for any purpose other than improving our service

You can opt out of analytics tracking at any time through your browser settings or by using privacy extensions.

2. EC Tracker Desktop Application

The Entropia Central Tracker is a desktop application designed to enhance your Entropia Universe experience by providing real-time tracking and statistics.

What We Collect

EC Tracker collects in-game data from Entropia Universe, including:

  • Global events (rare loot discoveries)
  • Trade chat messages from specific trading channels: #calytrade, #arktrade, #cyrenetrade, #nitrade, #rocktrading, #toulan_trade
  • Player vs Player (PvP) combat actions

How We Collect It

Data is read and filtered from your local Entropia Universe chat log file as new events appear in real-time.

Why We Collect It

  • To provide tracking and statistics for the Entropia Universe community
  • To aggregate anonymous game data for community statistics and insights

What We Do NOT Collect

EC Tracker does not collect:

  • Personal identification information (name, email, address, phone number)
  • Financial information
  • Device identifiers or location data
  • Any data outside of specific Entropia Universe game events
  • Private chat messages or non-public game data

Data Storage

  • Game event data is sent to Entropia Central servers for processing and public display
  • Screenshots are stored locally on your device in a path you specify
  • Application settings are stored locally on your device

Your Control

You have complete control over EC Tracker:

  • Enable "Privacy Mode" to prevent any data from being sent to our servers
  • Control which features are enabled or disabled
  • No data is collected when the application is not running
  • All data collection requires your explicit configuration and consent

Third-Party Integrations

  • OBS (Open Broadcaster Software) integration is entirely optional and controlled by you
  • We do not share your data with any third parties for any purpose

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using industry-standard protocols.

4. Your Rights

You have the right to:

  • Access your personal information
  • Request deletion of your account and associated data

5. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Game event data collected through EC Tracker is retained indefinitely for historical statistics purposes, but this data is anonymous and not linked to individual users.

6. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via Support case under Dashboard, or via email - [email protected]